OUR WEBSITE’S PRIVACY POLICY
Introduction
At DB Print (“us”, “we”, “our” or the “Company”) we value your privacy and the importance of safeguarding your data. This Privacy Policy (the “Policy”) describes our privacy practices for the activities set out below. As per your rights, we inform you how we collect, store, access, and otherwise process information relating to individuals. In this Policy, personal data (“Personal Data”) refers to any information that on its own, or in combination with other available information, can identify an individual.
The administration office of DB Print is 2 Albizia Place, Maxmead, Pinetown, KwaZulu Natal, 3631.
We are committed to protecting your privacy in accordance with the highest level of privacy regulation of the South Africa’s Protection of Personal Information Act (POPIA).
Scope
This policy applies to DB Print’s website, domain, applications, services, and products.
This Policy does not apply to third-party applications, websites, products, services, or platforms that may be accessed through links that we may provide to you. These sites are owned and operated independently from us, and they have their own separate privacy and data collection practices. Any Personal Data that you provide to these websites will be governed by the third-party’s own privacy policy. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.
Processing Activities
This Policy applies when you interact with us by doing any of the following:
- Make use of our application and services as an authorised user
- Visit any of our websites that link to this Privacy Statement
What Personal Data We Collect
When you make an enquiry, a purchase, or attempt to make an enquiry or purchase, we collect the following types of Personal Data:
- Account Information such as your name, email address, and password
- Payment Information such as your billing address, phone number, credit card, debit card or other payment method
- Location Data
When you use our products and/or features, we collect the following types of Personal Data:
- Account Information such as your name, email address, and password
- Payment Information such as your billing address, phone number, credit card, debit card or other payment method
- Location Data
How We Collect Your Personal Data
We collect Personal Data from the following sources:
From You: You may give us your Account Information, Payment Information, Financial Information, Demographic Data, Purchase Information, Content, Feedback, Product Information, by filling in forms, using our products or services, entering information online or by corresponding with us by post, phone, email, or otherwise. This includes Personal Data you provide when you:
- Create an account or purchase products on our website
- Use our products or services
- Create content through our products or services
- Express interest in our products or services
- Download software and/or our mobile application
- Subscribe to our newsletter
- Complete a voluntary market research survey
- Contact us with an inquiry or to report a problem
Automated technologies or interactions: As you interact with our website, we may automatically collect Device Data, Usage Data, and Contact Data. We collect this data using cookies, server logs, and other similar technologies. Please see our Cookie section below for further details.
Third parties: We may receive Personal Data from various third parties, including:
- Account Information and Payment Information from another individual purchasing a gift for you
- Device and Usage Data from analytics providers such as Google
- Account Information and Payment Data from social media platforms when you log in via these platforms
- Content from communication services when you give permission
- Account Information, Payment Data, and Financial Data from providers of technical, payment, and delivery services
If you provide us, or our service providers, with any Personal Data relating to other individuals, you represent that you have the authority to do so and acknowledge that it will be used in accordance with this Policy. Contact us if you believe your Personal Data has been provided improperly.
Device and Usage Data
We automatically collect and store information about your visit using cookies or similar technology. You can instruct your browser to refuse cookies, but some features of our Service may not function properly without them.
Data we collect from third parties
We may receive your Personal Data from third parties such as service partners. This Personal Data is subject to the third party’s privacy policies. You may contact the relevant third party or our Data Protection Officer if needed.
Purpose and Legal Basis for the Processing of Personal Data
We collect and use your Personal Data to provide, maintain, and develop our products and services. Purposes include:
- To deliver your product or service
- To fulfill orders including electronic and non-electronic shipment
Third Party Tools
We use third-party tools to store your information:
- Enquiry form download
- Our booking system
International Data Transfer and Storage
Your Personal Data may be transferred to servers outside your country. We take steps to ensure your data is treated securely and in accordance with applicable law.
Sharing and Disclosure
We will share your Personal Data with third parties only as described in this Policy.
We also use Google Analytics to help understand website usage: Google Privacy Policy | Opt-out: Google Analytics Opt-out
Targeted marketing and advertising information: Network Advertising Initiative | Digital Advertising Alliance Opt-out
Legal Requirement
We may use or disclose your Personal Data to comply with legal obligations or protect our rights or property.
Service Providers and Other Third Parties
We may share your Personal Data with service providers to maintain and improve our products and services.
Cookies
A cookie is a small file stored by your browser to improve your experience. Types of cookies we use:
- Strictly Necessary: Required for our service
- Analytics: To improve our service and product
Retention & Deletion
We retain your Personal Data only as long as necessary and anonymise or delete it when no longer needed.
Merger or Acquisition
Your Personal Data may be transferred in case of a merger or acquisition, with notice provided.
How We Keep Your Data Safe
We use organizational safeguards and encryption to protect your Personal Data. Third-party processors must also adhere to these measures.
Children’s Privacy
We do not knowingly collect Personal Data from children under 18 without parental consent.
Your Rights for Your Personal Data
- Right to Access (POPIA)
- Right to Rectification (POPIA)
- Right to be Forgotten / Erasure (POPIA)
- Right to Objection (POPIA)
- File a Complaint (POPIA)
Withdrawing Consent
You may withdraw consent for processing of your Personal Data at any time. Contact us to opt-out of marketing messages.
How to Exercise Your Rights
Send requests regarding your Personal Data to admin@dbprint.co.za. Proof of identity may be required.
Changes
We may modify this Policy at any time. Updated versions will be posted on this website.
Contact Us
To request data, unsubscribe, or ask questions, email admin@dbprint.co.za.